System Guard Company was officially founded in 2018. Over the years, we've grown both tremendously as a company, We empower thousands of clients to grow their businesses based on the effective use of technology. Almost every single business today is completely reliant on IT services - when their network is down, their computer freezes or their applications crash, productivity grinds to a halt!
Every business needs what we do, but choosing the right Managed Service Provider (MSP) is a challenge. It's difficult to always keep every single client happy, but to combat this we're on a never-ending course of continual improvement.
That's why our focus today remains on the three core values that Ntiva was founded on and that matter most to our clients - RESPONSE, ACCURACY and CARE.
The number one thing that most clients care about is response time. Read how we’ve changed from the typical help desk model to a round the clock Service Desk staffed with fully trained technicians, not call agents.
We’ve invested heavily in automation tools that keep our client’s core systems up and running, finding and fixing issues before they become real problems. our automation tools helps provide our clients with a better experience.
No one is perfect, mistakes are made. Our focus is on building long term relationships with our clients. We’ve put systems in place to ensure our team provides the level of care that’s critical for sustained growth.